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Understand your NHS Pension

Helping nurses understand their NHS Pension documents and the information they contain.

Private one-to-one telephone information sessions

Book your private session

Does any of this sound familiar?

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  • "There's so much information."

  • "Am I reading this correctly?"

  • "I'm not sure what I'm looking at."

  • "I'll come back to it another day."​

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You're not alone.

Many nurses receive NHS Pension information throughout their career but are often left wondering what it's actually telling them.

Whether your pension information is available through your employer's Total Reward Statement (TRS), My NHS Pension, or an Annual Benefit Statement (ABS), understanding what the documents contain isn't always straightforward.

HOW I CAN HELP

Helping you understand your NHS Pension information

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​​This private one-to-one telephone session is designed to help you better understand the information contained within your NHS Pension documents.

Together, we'll work through the documents you provide, explaining:

  • what the information shows

  • how it is presented

  • the purpose of different sections

  • how different NHS Pension documents relate to one another

  • factual questions about the information they contain.

Every appointment is tailored to the documents available to you and delivered privately, professionally and confidentially.

WHAT YOUR SESSION MAY INCLUDE

 

Every nurse's NHS Pension history is different, so every session is tailored to the documents you provide.

Depending on your circumstances, these may include:

  • Your NHS Pension statement (accessed through your employer's Total Reward Statement (TRS) or My NHS Pension, depending on your circumstances)

  • Information available through My NHS Pension

  • NHS Business Services Authority correspondence

  • Other NHS Pension documents relevant to your appointment.

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WHAT THIS SERVICE IS

An independent information service
The purpose of this service is to help you better understand the factual information contained within your NHS Pension documents.

It provides factual information and explanations only.
 

WHAT THIS SERVICE IS NOT

This service does not provide:

  • financial advice

  • pension advice

  • retirement advice

  • investment advice

  • recommendations about what decisions you should make

  • calculations of pension benefits

  • advice about whether you should retire, transfer or take pension benefits.

If you require regulated financial or pension advice, you should seek this from an appropriately qualified adviser.

AFTER YOU BOOK

 

Preparing for your appointment

Once your booking has been confirmed, you'll receive access to a secure document upload portal.

You'll also receive a preparation guide explaining which NHS Pension documents are helpful to upload before your appointment.

Please upload the NHS Pension documents available to you.

Don't worry if you don't have every document. Your session will be based on the information you are able to provide.

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